Privacy Policy

1. Introduction

Welcome to Balloon Shop Dubai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or use our balloon delivery and event decoration services.

2. Information We Collect

  • Personal Information: Name, email, phone number, delivery address, and contact details you provide when placing an order or contacting us.
  • Payment Information: Collected securely via third-party providers; we do not store your financial data.
  • Order Details: Information about your orders, preferences, and event requirements.
  • Usage Data: IP address, browser type, device information, and pages visited on our website.

3. How We Use Your Information

  • To process and deliver your orders and services.
  • To respond to inquiries and provide customer support.
  • To send order updates, promotions, or newsletters (with opt-out options).
  • To improve our website and services.
  • To comply with legal obligations and protect our business.

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Service Providers: Third-party vendors such as payment processors and delivery partners.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or business sale.

5. Data Security

We take appropriate measures to protect your data, but please note that no internet transmission is completely secure.

6. Your Rights and Choices

  • Access, update, or delete your personal data.
  • Opt out of marketing communications at any time.
  • Request restrictions or object to data processing, where applicable.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve user experience and analyze website performance. You can manage cookie settings through your browser.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Balloon Shop Dubai
Email: info@balloonshopdubai.ae
Phone: +971 52 371 3321

We may update this Privacy Policy from time to time. Please check this page regularly for any changes.