Shipping policy
Last Updated: 03/04/2025
1. Delivery Areas
We provide delivery services across the UAE, including Dubai, Abu Dhabi, Sharjah, and other major cities. Please contact us to confirm availability in remote areas.
2. Delivery Timeframes
- Standard Delivery: 2–5 business days.
- Express Delivery: Available within 24–48 hours for select locations.
- Same-Day Delivery: Available based on location and subject to extra charges.
3. Delivery Charges
Delivery fees vary based on your location and the size of your order. Shipping costs will be calculated at checkout or shared upon request.
4. Order Processing
Orders are processed within 24 hours of confirmation. Custom or bulk orders may take additional time to prepare and ship.
5. Shipping Methods
We partner with trusted local courier services to ensure your balloons and event items arrive safely and on time.
6. Delivery Terms
- A complete and accurate delivery address and contact number are required.
- Someone must be available to receive the order at the scheduled delivery time.
- Re-delivery charges may apply if the first attempt is unsuccessful.
7. Damaged or Missing Items
If any item in your order is missing or arrives damaged, please contact us within 24 hours of delivery for support.
8. Contact Us
For any questions regarding our shipping policy, please reach out to us:
Balloon Shop Dubai
Email: info@balloonshopdubai.ae
Phone: +971 52 371 3321